Reviews

Polite and capable service representative.

I had a wonderful experience with Charter Home Comfort. My water heater went out, and after an initial appointment with Jamal, it was determined I needed a full replacement. Ryan came the next day and installed a brand new tank. Both Jamal and Ryan were professional, friendly and extremely knowledgeable. I did not feel pressured to buy more or do unnecessary add-ons. They both explained the process to me and gave me all the information I would need. Overall, it was an excellent experience. I would highly recommend this company!

RYAN was very knowledgeable and professional. He did an outstanding job both in the repair and explaining what was needed. I have mini splits that needed diagnosis and repair.

I've been using Charter Home Comfort for years and have ZERO complaints, only positive experiences each and every time. I recently moved and had them come over where they found several issues. We got everything taken care of so fast and effortlessly! Kaleb and John were a pleasure to work with for the installation of my new HVAC system, Brian was super helpful with the explanation of the new system and options available to me, and Thomas is always wonderful with the tune ups! Thank you all!

Ryan was prompt, knowledgeable, answered all my questions and resolved the A/C issue.

I would highly recommend! Very Professional and Great Service!! Especially Tom!!

Appreciate the time Ryan (very courteous and friendly technician) took to give me a thorough explanation of the AC system, the steps he was taking to analyze the problem and the corretive action required.

Tom was very helpful! Our AC broke during the hottest day of the year so far and Charter Home Comfort was able to fit us into their schedule. Tom not only fixed our AC, he also walked me through everything with our furnace and what yearly maintenance to do. We highly recommend Charter Home Comfort!

I 100% recommend Charter Home Comfort. Ryan came out to look at our AC unit and fixed it right away. He gave me great information and answered all my questions. ????????
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Recently had annual ac check. Very professional. On time and courteous. I have used this company a couple of years and the staff has remained the same. That tells me the company treats their employees well. Very honest with no upsell. Keep up the good work !