Technician came at time indicated, parked in road so nothing may leak from truck on my driveway. Impressed, verry professional and reviewed repair request, did a safety inspection and operation test. No cleanup required, and explained repairs professionally. I would recommend this company to my neighbors, thanks again for sure :)
Chapter has consistently delivered superior service to my home. They respond to your services needs promptly. My hot water heater failed on a Sunday in the dead of winter and my a/c went failed on a Sunday during a major heat wave last summer. In both instances, the sent out service personnel to evaluate the issue that same day and both times by Monday morning they had sourced replacements and had service personnel that day as soon as they obtained the units.
They service people, not "accounts, " their prices are very fair, and when you call, they know who you are! They go the extra mile to take care of their customers and always express their appreciation for your business. Simply the best!
Tom is very knowledgeable and courteous. He explains all the steps to be taken clearly. I definitely recommend Tom, and Charter Home Comfort, for boilers and hot-water heaters.
Best place to deal with. Love Lynette, so efficient along with all the techs. If you have furnace or A/C concerns call them. You'll be very satisfied and glad you did.
Dieter came out and serviced my furnace and excellent service would recommend and will be an on going customer for any future issues
I had Tom come out today to service my gas fireplace. He did a fantastic job! I have been a customer of this company for many years, and have always had great service. I will be requesting Tom in the future for any service needed. He is a very professional, knowledgeable, and kind man.
Thank you to Sean, Caleb and Ian for amazing service!
one thing i did not like they dont give you a break down on your bill so that you know what you are paying for.